Warranty Claim Form

Filing a warranty claim with Alpha Organics is quick and hassle-free. Just fill out the form below and attach a photo of the issue you're experiencing with your product. Once submitted, you’ll receive a confirmation message and our support team will begin reviewing your claim.

🛡️ The Alpha Guarantee: 1-Year Limited Warranty

What’s Covered

At Alpha Organics, we stand by the craftsmanship of our products. That’s why we offer a *1-Year Limited Warranty on all beard brushes purchased through our official store or authorized resellers.

This warranty covers:

  • Manufacturing defects
  • Bristle detachment or abnormal shedding
  • Structural issues with the wood or grip under normal use
  • Stainless steel edge lifting or detachment

What’s Not Covered

Our warranty does not cover:

  • Damage caused by misuse, drops, or excessive force
  • Water damage due to soaking or improper cleaning
  • Wear and tear from extended use beyond normal grooming
  • Alterations or modifications made by the user

  • Response Time

    We typically respond within 24 hours on weekdays.

  • Support Hours

    Our support team is available Monday to Friday, 9 AM - 5 PM (EST).

  • FAQs

    Please review our FAQS for any general inquiries.